Ashtead Hospital: 01372 221 400Email

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Frequently asked questions

A GP service tailor made to suit you

Your NHS records are not accessible to anyone outside of the NHS, and likewise, our private medical records cannot be accessed by NHS services. We are only allowed to share your data with your consent, or only in exceptional circumstances (if your health/wellbeing was at risk).
You are able to be registered with both a private and an NHS GP simultaneously. This can lead to greater healthcare choices. If you decide you predominantly or exclusively wish to use the private GP service provided by Your Private GP Service, we would still encourage you to remain registered with your NHS GP. This enables you to decide who you would like to see at any given time, or for any particular medical condition, and entitles you to GP Out of Hours care through NHS 111.
If more time is required for your appointment, we will endeavour to make this available to you at the time, or can re-book you for another consultation. Please note, longer consultations will be charged as per  our Appointment Fees.
Most UK-based private health insurance schemes do not cover private GP appointments, although they do accept specialist referrals made by a private GP. Some policies cover the cost of laboratory tests and imaging. We are not able to liaise with insurance companies directly, and you will therefore need to pay for your treatment as a private patient. We will provide you with an itemised invoice to assist you in reclaiming any payments your insurance company may be able to cover. Most international private policies do cover the GP consultation.  
We are not able to refer to NHS consultants.  Our GP service has access to an extensive, trusted network of private consultants at the hospitals we are based at and can also refer you to any private consultant specialist of your choice in the UK.
No, there is no longer any need to fast before having a cholesterol blood test. However, in situations where a repeat cholesterol test is necessary, if an initial result has been borderline, fasting may be advised.
A smear test should be performed roughly in the middle of your monthly cycle; at least a week after your last period and at least a week before your next period is due.
We can easily request investigations to the in-house radiology department of any UK private hospital you chose.

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